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Shipping
UK Shipping
| Order Cut Off | Under £100 | £100 or more | |
|---|---|---|---|
| UK STANDARD DELIVERY (Order By 3.30pm, Mon - Thurs. Usually delivered within 2-4 working days) | 15:30pm GMT | £4.95 | |
| Premium Next Day Delivery (Order By 3.30pm | Mon – Thurs) | 15:30pm GMT | £5.99 | FREE |
| Saturday Delivery (Order by 3.30pm Friday) | 15:30pm GMT | £10.00 | £10.00 |
*UK Free Delivery on items purchased £100 or over (excluding delivery charge).*
Premium Next Day Delivery (Order By 3.30pm | Mon – Thurs)
– Please note this excludes any orders on Saturdays, Sundays or bank/public holidays.
– Delivered by DPD. Orders placed before 3.30pm Monday – Friday will be dispatched the same day for next working delivery day. Tracking will be available on all orders and a signature will be required.
– *Please be aware that DPD Next Business Day delivery is NOT guaranteed although 98% of orders will be delivered by the next working day.
– Please allow 3 working days before contacting us.
Saturday Delivery (Order by 3.30pm Friday)
– Delivered by DPD. Orders placed before 3.30pm Friday will be dispatched the same day for the following day. Tracking will be available on all orders and a signature will be required.
– *Please be aware that DPD Saturday delivery is NOT guaranteed although 98% of orders will be delivered by the next working day.
– Please allow 3 working days before contacting us.
International Shipping
– Delivery to Europe starts at £19.95.
– Delivery to USA/Canada is £49.95.
– Delivery to the rest of the world starts at £35.00.
Please allow up to 10 days for delivery before contacting us.
Please note that deliveries to certain international destinations may not be achievable and your order could be canceled if your order contains a large number of items (particularly footwear). If this is applicable to your order our customer service team will contact you before processing your order.
Duty And Customs
Concepts Fashion Ltd is not liable for any customs charges that are applicable to the country of delivery. If you are unsure of customs charges please contact your local customs/tax office.
Customs and import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.
Unfortunately, we have no control over these charges, and cannot tell you what the cost might be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
The customer must take full liability for any parcels returned to us due to unpaid customs charges. Postal charges, return shipment costs, customs charges and handling fees will all be deductible from any refund due.